Challenge

The absence of a structured approach to goal setting led to misaligned expectations and a lack of clarity on individual contributions.

Solution

I implemented a framework for annual goal setting that included:

• Collaborative goal-setting sessions between team members and their managers.
• Aligning individual goals with organizational objectives.
• Regular check-ins to monitor progress and address any obstacles.
• Provision for documenting quarterly progress

Goal settings along with job responsibilities breakdown across levels for each role (Product Designers, Shared resources i.e. Research, Visual Designers, Design System, UX Writers)

Quarterly documentation based on KRAs

Impact

• The team had a clearer understanding of their contributions and responsibilities.
• Aligning individual goals with organizational objectives fostered a sense of unity and shared purpose.